uubdt's Privacy Policy
Your personal information is of the highest importance to us. This policy clearly explains how your information is collected, used, and protected.
uubdt is a trusted online casino and betting platform in Bangladesh. Protecting our users' privacy is one of our core responsibilities. This Privacy Policy ("Policy") will inform you of what types of information uubdt collects, why it is collected, how it is used, how long it is stored, and under what circumstances it may be shared with third parties.
By using this platform, you will be considered to have accepted the terms of this policy. If you disagree with anything, please contact us.
Information We Collect
To operate the uubdt platform and provide you with the best service, we may collect the following types of information:
1.1 Information You Provide Directly
- Name, email address, and mobile number provided through the registration form.
- Date of birth — for age verification only (our platform is for users aged 21 and above).
- Identity document information, which may be required during the verification process as part of regulatory obligations.
- Financial transaction information — details of your payment method (bKash, Nagad, Rocket, Upay, or bank transfer). Full card or account numbers are not stored on our servers.
- Information provided when contacting the support team.
1.2 Automatically Collected Information
- IP address and device identification information.
- Browser type, operating system, and device model.
- Logs of your activity on the platform — which pages you visited, how long you stayed, which games you played.
- Information collected through cookies and similar technologies (see Section 8 for details).
1.3 Information Received from Third Parties
Additional information may be received through trusted third-party service providers for the purpose of identity verification or fraud prevention. This information is used solely to ensure security and prevent fraudulent activity.
How We Use Information
uubdt uses collected information for the following purposes:
- Account Management: To create, verify, and manage your account.
- Service Delivery: To operate games, betting, financial transactions, and all platform features without interruption.
- Security: To prevent fraud, money laundering, and other illegal activity.
- Customer Support: To respond appropriately to your questions, complaints, and requests.
- Legal Compliance: To comply with applicable laws and regulations.
- Platform Improvement: To analyze user experience and improve the quality of our services.
- Communication: To inform you about important updates, policy changes, or security alerts.
- Responsible Gaming: To identify risky behavior and provide assistance when needed.
Information Sharing and Disclosure
uubdt may share your information with third parties only in the following limited circumstances:
3.1 Service Provider Partners
We work with selected technology partners for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), identity verification, and technology infrastructure maintenance. These partners are bound by strict confidentiality agreements and may not use information beyond the stated purpose.
3.2 Legal Obligations
We may be legally required to provide information to authorities upon a court order, lawful investigation, or demand under applicable law.
3.3 Business Transfers
In the event of a business sale, merger, or acquisition, user information may be transferred. You will be duly informed before any such change.
3.4 With Your Consent
Before sharing information for any purpose other than those mentioned above, we will explicitly obtain your consent.
Data Protection and Security
uubdt uses industry-standard security measures to protect your personal information:
- SSL Encryption: All data exchanged between our platform and servers is encrypted using SSL (Secure Socket Layer) technology.
- Restricted Access: Only authorized staff may access your information, and only to carry out specific responsibilities.
- Regular Security Reviews: Our system security is regularly assessed and updated.
- Financial Data Protection: Full payment account numbers or bank details are not stored on our servers; transactions are handled directly through the relevant payment gateway.
- Password Hashing: Your password is never stored directly — it is hashed using strong cryptographic methods.
Please keep in mind that no system on the internet is 100% secure. While we take every precaution, you also have a responsibility to protect your account — particularly by using a strong password and not sharing your login details with anyone.
Data Retention Period
Your information is retained only for as long as necessary. The retention period is determined based on the following factors:
- Active Accounts: Information is retained for as long as your account remains active.
- Closed Accounts: Even after an account is closed, certain information may be retained for a period of time for legal compliance, dispute resolution, or fraud prevention purposes.
- Transaction Records: Financial records are retained in accordance with applicable legal requirements.
- Deletion Requests: If you request account deletion, we will delete all information except that which we are legally required to retain, within a reasonable time.
Your Rights
As a uubdt user, you have the following rights regarding your own information:
- Right of Access: You may request to know what information we hold about you.
- Right to Rectification: You may request correction of any inaccuracies in your information.
- Right to Erasure: In certain circumstances, you may request that your information be deleted. However, we may be required to retain some information due to legal obligations.
- Right to Restrict Processing: You may request that processing of your information be limited for specific reasons.
- Right to Portability: You may request to receive certain information in a structured format.
- Right to Object: You may object to the processing of your information.
To exercise these rights, contact us at [email protected]. We will respond to your request within a reasonable time.
Protection of Minors
The uubdt platform is for users aged 21 and above only. We do not knowingly collect personal information from minors. Age verification is mandatory at the time of registration.
If we become aware that a minor has registered, that account will be immediately closed and the associated information will be deleted.
Cookies and Tracking Technologies
Cookies and similar technologies are used to operate the uubdt platform effectively. Cookies are small data files stored in your browser.
8.1 Cookies We Use
- Essential Cookies: To maintain login sessions and ensure security. Disabling these will prevent the platform from functioning correctly.
- Functional Cookies: To remember your preferences (language, settings).
- Analytics Cookies: To review platform usage and improve our services. This information is collected in aggregate statistical form.
8.2 Cookie Controls
You can find options to disable or delete cookies in your browser settings. However, disabling essential cookies will cause many features to stop working and may prevent you from logging in.
Policy Changes
uubdt reserves the right to update this privacy policy at any time. For significant changes, we will notify you by email or through a clear notice on the platform.
Changes will take effect from the date they are published. If you continue using the platform after a change, you will be considered to have accepted the updated policy. We therefore recommend reviewing this page from time to time.
Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please contact us. The uubdt support team is available in both Bengali and English, seven days a week, 24 hours a day.
We will try to respond to your request within a reasonable time of receipt. For more information, you can also visit our FAQ page or Responsible Gaming page.